Open notebook with handwritten notes beside a cup of tea

Participant Experiences

What People Have Written — and What They Said Afterwards

Every participant arrives with something they want to write down. These are accounts from people who came to a Quillkeeper session and left with a document they could keep.

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340+

Participants since 2019

4.8

Average session rating

6+

Years of continuous operation

100%

Documents returned to participants

What Participants Say

Accounts From the Studio

NR

Norazlina Rahman

Ipoh, Perak

"I had been meaning to put my personal records in order for years. I knew where most things were, but if I had been asked to write it all down clearly, I would not have known where to start. The workshop gave me exactly that — a structure, and three hours to fill it in. I left with something I could actually hand to my children if they ever needed it."

Personal Records Workshop · April 2025

CL

Chan Lih Yee

Taiping, Perak

"I came for the family history project after my father passed and I realised how much of the family's story only he knew. Three sessions felt like the right length — enough time to write carefully without rushing. The printed booklet is something my siblings have all asked for copies of. My one note: the parking near the studio on a Saturday morning can be a bit tight."

Family History Writing Project · March 2025

KP

Kavitha Pillai

Batu Gajah, Perak

"The facilitator made it very clear from the start what the session was — educational, not advisory. I appreciated the honesty. I had worried it might be a sales pitch for something legal, but it was genuinely just: here is a template, let us help you fill it in. I wrote in English for the main document and included some Tamil notes for certain family names. That was accepted without any fuss."

Personal Records Workshop · April 2025

AH

Ahmad Hairul Nizam

Teluk Intan, Perak

"I have been on the yearlong subscription for eight months now. The monthly call takes about half an hour and the prompts they send each quarter are genuinely useful — not generic questions but things that push you to think about specific aspects of your history. The annual booklet has not arrived yet but from what I can see in my drafts it will be something worth keeping for a long time."

Yearlong Subscription · Ongoing since January 2025

TM

Tan Mei Ling

Ipoh, Perak

"I attended the workshop expecting to find it quite dry. It was not. The facilitator has a way of asking questions that help you think about what you actually know — and what you only think you know. I left with a completed page and a clearer sense of where my records actually are. The reading list sent afterwards was thorough. A few of the resources were harder to find outside Ipoh, but the list itself was well put together."

Personal Records Workshop · May 2025

SI

Siti Aisyah Ibrahim

Lumut, Perak

"My mother attended the family history project last year. She is in her seventies and does not use a computer. I was concerned she might find the format difficult, but the facilitator worked entirely at her pace — handwriting everything — and the final booklet was printed clearly and labelled carefully. My mother keeps it on her bedside table. That is probably the best endorsement I can give."

Family History Writing Project · February 2025

Participant Journeys

Three Accounts in Detail

A Retired Teacher's Personal Records Page

The Situation

A retired secondary school teacher from Ipoh wanted to put her records in order for her adult children. She knew where her important documents were but had never written it down in a single place. She had tried to start on her own but found that without a structure, she kept going around in circles.

The Session

She attended the three-hour Personal Records Workshop. The facilitator introduced the template section by section. She completed the document in full during the session, including a note about where each category of document was physically located and who her next-of-kin contacts were.

What She Left With

A completed, printed one-page personal records document. A follow-up reading list. Her three children have been given photocopies. She returned eight months later for the family history project to write up her household's history before — as she put it — certain details disappeared with her generation.

"I did not expect to finish it in one afternoon. I thought I would need weeks. The structure made all the difference."

A Family History Written Across Three Generations

The Situation

A participant in his forties wanted to document his family's history spanning two waves of migration from Fujian province to Perak in the early 1900s and again in the 1950s. The family spoke three languages at home, and records existed in Mandarin, Cantonese, and English across different documents.

The Sessions

He completed three one-to-one family history sessions over six weeks. The facilitator helped him structure the material chronologically, prompted him to note where records were incomplete, and supported him in writing names in both romanised and Chinese character forms where he chose to include both.

The Outcome

A printed booklet of twelve pages covering four generations. The document includes a timeline, a list of family members with dates and places, and a section of family stories written in his own words. He received a follow-up note from the facilitator three months later; he had since added two additional pages by hand.

"Having someone who understood the archival side — not just the emotional side — made it possible to organise the material rather than just collect it."

A Year of Writing, One Month at a Time

The Situation

A self-employed businesswoman in Ipoh signed up for the yearlong subscription after completing the personal records workshop. She wanted to continue writing about her family's history but knew from experience that without an external structure she would not keep up the work on her own.

The Year

Twelve monthly calls, each thirty minutes. The quarterly prompts kept her on track during busy periods; the monthly calls gave her a fixed point to write towards. She produced material consistently across all twelve months, something she described as having felt impossible before.

The Booklet

At the end of the year, she received a printed booklet of her twelve months of writing — approximately thirty pages in total. She described receiving it as unexpectedly affecting: seeing a year of her family's history in print made the work feel real in a way the individual drafts had not.

"I renewed for a second year. I did not expect to."

Reach the Studio

Contact Quillkeeper

Telephone

+60 5-244 7136

Address

Lot 18, Jalan Sultan Idris Shah, 30000 Ipoh, Perak

Studio Hours

Tue & Thu: 9am – 5pm

Sat: 9am – 1pm

Recognition

Studio Credentials

Perak Heritage Documentation Initiative

Featured in the 2022 annual publication on community archival practices in Perak.

Malaysian Adult Educators' Forum

Workshop curriculum reviewed and endorsed in 2023 as a model for community education delivery.

4.8 Average Rating

Across 340+ participants who have completed post-session feedback forms since 2019.

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